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Frequently Asked Questions

What time zone will the event be in?
The live sessions will be presented in (YOUR TIME ZONE) time, To adjust the display to a different time zone, click the CHANGE link on the Schedule page.

When will I receive my login for the event?
Your login ID is the email address you used to register. The OpenWater system does not use passwords for Virtual Conference registration.

If you need to register on the day of the event, you must contact us at conf21@mpsanet.org for access to the platform.

How do I join a session?
Sessions will open 15 minutes prior to their listed start time. Access any presentation on the schedule by clicking the  ‘Join Session’ button in the session description.

I want to watch a session again or watch a session I missed. Will sessions be available on-demand?
Sessions are recorded automatically, and the content becomes available as soon as its processed, usually within two hours. 

Can I record sessions for my own use?
No, participant recording of sessions is not permitted.

Do I need to have a Zoom Account to watch or participate?
Yes. You can access all features with a free or paid Zoom Account.

Can I view and participate in the conference from my cellphone?
We recommend against using your cellphone to attend the virtual conference, you will have much better results from a laptop or desktop. 

Can I share my registration details with colleagues?
No, only one person per registration can participate at a time.

How do I get more help if I have questions not listed here?
To get assistance, please contact conf21@mpsanet.org

How do I use Use Zoom?
You may download a user guide here and a cheat sheet 

Test Zoom on your computer
You should check zoom on your computer before attending a session. 

How to create Zoom Breakout rooms?
You can find the direction Zoom Breakout here.

How to pre-record your presentation ? 
You may refer here the steps to  Pre Record your presentation.

Session Chair Checklist.
You can find  Session Chair Checklist here.

How to add virtual background?
You can find the steps to add background here.

Session Panelist Checklist.
You can find the  Panelist Checklist here.

How do I interact with session chair and participants.
Here is the step on how you Launch Chat to interact with session chair and others.

How to build your conference agenda for sessions you will be attending.
You can find the direction to build conference agenda here.

Networking Opportunities 
You can find a network event you are interested in and join the group chat using the  Networking direction here.

I am logged in few minutes early but there is nothing on my screen.
The session will start on scheduled time and all participants will be admitted by chair or host stay logged in.

 

 

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